New Staff Onboarding

Access

New staff members need the following system access set up before they can begin processing:

• Colleague (Ellucian)
• Laserfiche / Perceptive Content (ImageNow)
• CVC Platform
• Self-Service / Dynamic Forms
• M Drive access

Contact your supervisor to submit access requests through IT and HR.

Training

Training for new staff should cover the following areas:

• Colleague navigation and key screens (see Colleague Pages Reference)
• FERPA compliance and student privacy (see FERPA)
• Processing procedures for your assigned role (ARI, ARII, ARIII, or AR Tech)
• Laserfiche scanning and document management
• Enrollment Verifications workflow
• Residency determination basics

Tip

Review the ListServ for ongoing professional development resources and communications from CACCRAO.